Frequently Asked Questions - Loyalty Rewards

1. What is Progresif Perks?
Progresif is constantly seeking for ways to show our appreciation towards our customers, and we hope to be able to reflect this with Progresif Perks. Through Progresif Perks, our postpaid customers will be able to earn loyalty points when they pay their bills on CARE+.
2. How do I join Progresif Perks?
You will need to download the CARE+ app and register an account with us to join Progresif Perks. Only Postpaid customers will be able to accumulate loyalty points.
3. What is a loyalty point?
Loyalty points are points that you will be able to earn and accumulate when you pay your bills with Progresif on CARE+.
4. How can I earn my loyalty points?
You can start accumulating your loyalty points by paying your monthly Postpaid bill on the CARE+ app in order to advance from your current tier to the next tier. You will enjoy exclusive benefits depending on which tier you are in. There are currently four tiers, which are Nano, Mega, Giga and Tera.
5. How many tiers are there in Progresif Loyalty?
There are four different tiers in Progresif Loyalty, which are Nano, Mega, Giga and Tera.
6. I have been upgraded to a higher tier. How long will it be valid for?
Once you have reached a new tier, it will be valid for 12 months. After 12 months, your tier membership will be reviewed to determine whether you have met the point accumulation to maintain your tier level. If you haven’t been able to accumulate the points allocated for your current tier, you will be downgraded to a lower tier.
7. How do I check how much loyalty points I have now?
It’s simple, just download the CARE+ app from the App Store or Google Play Store. Once you have logged into the app, you’ll be able to view your loyalty points and current tier.
8. How long are my points valid for?
Every time you earn points from spending with us, your points will be valid for 90 days. Each time you pay your postpaid bill you will earn points and extend the validity of all points to 90 days. You will also be notified of the expiry of your points on the CARE+ app.
9. How do I go to the next tier?
Upon sufficient points, you will automatically be upgraded to the next tier. For now, you can start accumulating your loyalty points by spending with Progresif to climb up the next tier and enjoy loyalty membership benefits. All new members of Progresif Perks will start at Nano tier.
To upgrade to Mega, you must collect 150 Points within a 12-month period
To upgrade to Giga, you must collect 400 Points within a 12-month period
To upgrade to Tera, you must collect 800 Points within a 12-month period
10. My points have disappeared from my loyalty section. What happened?
We’re sorry, that must be a glitch. Feel free to reach out to us and we’ll do everything we can to look into the matter and sort it out as soon as possible.